Frequently asked questions

How nice that you want to contact us! Do you have a question about your package? Please first read our frequently asked questions below, as they consist of the most common questions. Most likely, you will find an answer here! If not, you can always contact us.

1. Where is my package?
After placing your order, it usually takes 1-2 business days to process your order and 2-4 business days for your order to be delivered. We process orders Monday through Friday.

2. I am not satisfied with my package
Contact us with an explanation plus photos/videos of the issue, and we will assist you quickly.

3. Still can’t find what you’re looking for?
Do you have a question or suggestion? Great! Have you first checked our frequently asked questions?

Most questions are already answered here, saving you time from contacting us! If you can’t find the answer to your question, you can of course always contact us.

Contact

• Email: support@boutique-moda.com
• Phone number: 0623299353